Vaya

  • Roaming

  • Available to existing customers who have paid the $200 roaming bond prior to 1st February 2016. Unfortunately Vaya no longer offer roaming services to new customers, or customer that have not previously paid the $200 roaming bond.

    How much does Roaming cost?

    When you make a call or send an SMS you will be charged the rate for the zone you are in. When someone calls you (from Australia or overseas), they will be charged the normal cost of a call or SMS to a Vaya mobile in Australia.

    You pay Vaya's zone rate for receiving calls in the country you are in, as below.

    Roaming Rates Zone 1 Zone 2 Other [Sat , Aero & Marine]
    National Voice Calls within the same country (per minute) $2.00 $4.00 $8.00
    International Voice Calls outside the country you are in (per minute) $2.00 $4.00 $8.00
    To receive Voice Calls (per minute) $2.00 $4.00 $8.00
    National Video Calls within the same country (per minute) $2.00 $4.00 $8.00
    International Video Calls outside the country you are in (per minute) $2.00 $4.00 $8.00
    To receive Video Calls (per minute) $2.00 $4.00 $8.00
    Connection Charge (per outgoing Voice and Video call) $0.00 $0.00 $0.00
    SMS to an Australian number (per 160 characters) $1.00 fee + standard SMS rate $2.00 fee + standard SMS rate $2.00 fee + standard SMS rate
    SMS to a non-Australian number (per 160 characters) $1.00 fee + standard SMS rate $2.00 fee + standard SMS rate $2.00 fee + standard SMS rate
    To receive SMS $0.00 $0.00 $0.00
    MMS to an Australian number (per message) Standard MMS rate + $0.10/10KB per 10KB Standard MMS rate + $0.20/10KB Standard MMS rate + $31.00/1MB
    MMS to a non-Australian number (per message) Standard International MMS rate + $0.10/10KB Standard International MMS rate + $0.20/10KB Standard International MMS rate + $31.00/1MB
    To receive MMS (per message) $1.00/1MB $2.00/1MB $31.00/1MB
    GPRS / 3G Data (View GPRS and 3G partner networks) $0.01 per 10KB $0.02 per 10KB $0.32 per 10KB

     

    All rates listed in $AUD. Voice & Video Calls rates are shown per minute and charged with an initial increment of 60 seconds and per 30 seconds thereafter.

    Roaming Zones

    Zone 1 Zone 2
    GREECE
    NETHERLANDS
    BELGIUM
    FRANCE
    SPAIN
    HUNGARY
    BOSNIA & HERZEGOVINA
    CROATIA
    SERBIA
    ITALY
    ROMANIA
    SWITZERLAND
    CZECH REPUBLIC
    SLOVAK REPUBLIC
    AUSTRIA
    UNITED KINGDOM
    DENMARK
    SWEDEN
    NORWAY
    FINLAND
    LITHUANIA
    LATVIA
    ESTONIA
    RUSSIA
    UKRAINE
    BELARUS
    POLAND
    GERMANY
    GIBRALTAR
    PORTUGAL
    LUXEMBOURG
    IRELAND
    ICELAND
    ALBANIA
    MALTA
    CYPRUS
    GEORGIA
    ARMENIA
    BULGARIA
    TURKEY
    FAROESE ISLAND
    GREENLAND
    SLOVENIA
    MACEDONIA
    LIECHTENSTEIN
    MONTENEGRO
    CANADA
    UNITED STATES
    GUAM
    AZERBAIJAN
    KAZAKHSTAN
    BHUTAN
    INDIA
    PAKISTAN
    AFGHANISTAN
    SRI LANKA
    MONGOLIA
    NEPAL
    UZBEKISTAN
    TAJIKISTAN
    KYRGYSTAN
    JAPAN
    KOREA
    HONG KONG
    MACAU
    CAMBODIA
    LAOS
    CHINA
    TAIWAN
    BANGLADESH
    MALDIVES
    MALAYSIA
    NORFOLK ISLAND
    INDONESIA
    TIMOR
    PHILIPPINES
    THAILAND
    SINGAPORE
    BRUNEI
    NEW ZEALAND
    PAPUA NEW GUINEA
    TONGA
    SOLOMON
    VANUATU
    FIJI
    NEW CALEDONIA
    TAHITI
    COOK ISLANDS
    SAMOA
    PAULAU
    ECUADOR
    MEXICO
    JAMAICA
    FRENCH GUIANA
    ANTIGUA
    BERMUDA
    Netherlands Antilles
    DOMINICAN REPUBLIC
    TRINADAD & TOBAGO
    LEBANON
    JORDAN
    SYRIA
    IRAQ
    KUWAIT
    SAUDI ARABIA
    YEMEN
    OMAN
    UNITED ARAB EMIRATES
    ISRAEL
    PALESTINE
    BAHRAIN
    QATAR
    IRAN
    EGYPT
    ALGERIA
    MOROCCO
    TUNISIA
    SENEGAL
    MAURITANIA
    MALI
    GUINEA
    IVORY COAST
    BURKINA FASO
    NIGER
    MAURITIUS
    Liberia
    SIERRA LEONE
    GHANA
    NIGERIA
    CHAD
    CAMEROON
    GABON
    CONGO
    CONGO (DRC)
    ANGOLA
    GUINEA BISSAU
    SEYCHELLES
    SUDAN
    ETHIOPIA
    KENYA
    TANZANIA
    UGANDA
    MOZAMBIQUE
    ZAMBIA
    MADAGASCAR
    REUNION
    ZIMBABWE
    NAMIBIA
    MALAWI
    BOTSWANA
    SOUTH AFRICA
    SOUTH SUDAN
    BELIZE
    GUATEMALA
    EL SALVADOR
    COSTA RICA
    PANAMA
    PERU
    ARGENTINA
    BRAZIL
    CHILE
    COLUMBIA
    VENEZUELA
    VIETNAM
    BOLIVIA
    GUYUM
    PARAGUAY
    URUGUAY



    Please check your device specifications with your device supplier for compatibility. Some handsets may not be supported by all networks.

    3G requires compatible mobiles/devices to use GPRS and 3G data. To make and receive video calls, both calling and receiving parties require a 3G mobile and must be located in a 3G coverage area on a network that supports video calling.

    Can I use my mobile while on a cruise?

    You can use your mobile services onboard maritime vessels while the ship is at sea. When you make a call, send an SMS or use data services you will be charged the Roaming rate for the zone of Maritime (Other [Sat , Aero & Marine]). Once the ship reaches port, you can connect to the local network at which point you will be charged the Roaming rate for the country you are in. To find which cruise can you use your mobile, you may access www.mcp.com; www.cellularatsea.com; www.siminn.co.uk and www.seanet.se.



    GPRS/Data


    How to turn off Data

    iPhones: Setting > General > Network > Data > ON/OFF
    Android: Settings > Wireless and network > Mobile networks > Data (check/uncheck).

    Using VoiceMail overseas

    To access your Voicemail overseas, call +61 411 000 321 or text A to "321". Standard charges apply.